Frequently asked questions

Intro:

Everything you need to know about using Portal DJs whether you’re a DJ or hiring one.

General

What is Portal DJs?
Portal DJs is a marketplace that connects DJs with event organizers, venues, and individuals looking to book DJs for gigs.

How does it work?

• Job Posters create gigs

• DJs apply to gigs

• Job Posters select a DJ

• A small platform fee is paid to confirm the booking

• Contact details are unlocked after confirmation
  
  

Is Portal DJs free to use?

• DJs: Free to sign up and apply

• Job Posters: Pay a small platform fee (15%) only when accepting a DJ

For DJs

How do I apply for gigs?
Browse gigs, click apply, and submit your pitch along with your profile.

What should I include in my profile?

• Genres you play

• Experience

• SoundCloud/Mixcloud links

• A short bio
  
  

When do I get paid?
You receive payment directly from the Job Poster offline, i.e. outside the platform before or after the gig.

Can I contact the Job Poster before being accepted?
No — contact details are only unlocked after your application is accepted and confirmed.

For Job Posters

How do I post a gig?
Sign up as a Job Poster and create a gig with details like location, budget, and genre.

Why do I pay a platform fee?
The platform fee secures the booking and unlocks contact details of the DJ.

Can I change the gig price after posting?
No — gig prices are fixed after posting to ensure fair and transparent transactions.

How do I contact the DJ?
Once you accept a DJ and complete the platform payment, their contact details are unlocked.

Payments & Safety

What payment methods are supported?
Payments are securely processed via Razorpay.

Is my payment secure?
Yes — all transactions are handled through a trusted payment gateway.

What happens after I pay?

• Booking is confirmed

• Contact details are unlocked

• You coordinate directly with the DJ

Privacy & Trust

Are my contact details visible publicly?
No — contact details are only shared after a booking is confirmed.

Can users share contact info in profiles?
No — the platform restricts sharing personal contact details before booking.

How can I contact you?

You can reach us by [email address/contact form link]. We are always happy to answer your questions.